Shipping policy
SHIPPING POLICY
1. Order Processing Time
Orders are prepared and processed after payment has been received. Since the products are imported from Belarus, the estimated delivery time is 10–12 business days.
The stated delivery time is an estimate and may be extended in the event of delays related to transportation, customs clearance, or other factors beyond the seller’s control.
2. Delivery
Once the shipment has been dispatched, the customer may receive information regarding its status and, if available, a tracking number allowing the shipment to be tracked.
Please make sure that the delivery address and contact details provided when placing the order are correct.
3. Delays
In exceptional circumstances, delivery may take longer than the standard 10–12 business days. This may be due in particular to delays resulting from international transportation, border controls, customs clearance, or other events beyond the seller’s control.
In the event of a significant delay, please contact us to obtain the current status of your shipment.
4. Contact
If you have any questions regarding your order, shipping, or the status of your shipment, please contact us at:
We will respond to your message as soon as possible.
5. Acceptance of Terms
By placing an order, the customer confirms that they have read and accepted this Shipping Policy, including the information regarding the estimated delivery time of 10–12 business days.